Last updated: 29-Dec-2025
At Glownest (https://glownest.com.pk), customer satisfaction is our top priority. This Return & Refund Policy explains the conditions under which returns and refunds are accepted.
If you have any questions regarding this policy, please contact us using the details provided below.
We accept returns only under the following conditions:
The product received is damaged
The product is defective or incorrect
The product does not match the description on our website
To be eligible for a return, the product must be unused, in its original packaging, and returned within 7 days of delivery.
The following items are not eligible for return or refund:
Used or opened products
Items damaged due to customer misuse
Products purchased during sale or promotion (unless defective)
Once we receive and inspect the returned item, we will notify you about the approval or rejection of your refund.
If approved, the refund will be processed within 7–10 working days
Refunds will be issued via the original payment method or store credit (if applicable)
Shipping charges are non-refundable.
We offer exchanges only in case of damaged, defective, or incorrect items. Exchange requests must be made within 7 days of receiving the product.
To initiate a return or exchange, please contact us with:
Order number
Reason for return
Clear images or video of the product (if damaged or incorrect)
You can contact us at:
📧 Email: Glownesthealthcare@gmail.com
📞 Phone: 0333-5553405
Customers are responsible for return shipping costs unless the product is damaged or incorrect due to our error.
Orders can only be canceled before they are shipped. Once an order has been dispatched, it cannot be canceled.
Glownest reserves the right to update or change this Return & Refund Policy at any time without prior notice. Changes will be effective once posted on this page.
If you have any questions about our Return & Refund Policy, please contact us:
📧 Email: Glownesthealthcare@gmail.com
📞 Phone: 0333-5553405
🌐 Website: https://glownest.com.pk
